Receptionist/Front Office Manager

Location: Bray, Co. Wicklow
Hours: Full-time, Monday to Friday, 9.00am–5.00pm
Work arrangement: Office-based
Salary: HSE Clerical Grade IV
Application deadline: Friday, 16 October 2026 at 5.00pm

About Purple House

Purple House Cancer Support is at the forefront of providing professional support services to people of all ages affected by cancer in Ireland.

Our aim is to help rebuild the lives of individuals and families affected by cancer. Purple House is at the heart of the community, providing a welcoming, caring and supportive environment for everyone who comes through our doors.

About the Role

We are seeking a compassionate, organised and experienced Receptionist/Front Office Manager to join our team.

This is an important and rewarding role within Purple House. The successful candidate will often be the first point of contact for people who telephone or visit the Centre seeking information or support. We are therefore looking for someone who can provide a professional, warm and reassuring welcome.

The role would suit an individual with strong interpersonal and administrative skills, a caring and empathetic nature, and the ability to remain calm and organised in a busy working environment. Excellent communication skills, attention to detail and telephone manner are essential.

Key Responsibilities

The successful candidate will help ensure the smooth and efficient operation of the Purple House reception and front office function. Responsibilities will include:

  • Acting as the primary telephonist for Purple House
  • Responding to enquiries, providing information and following up when required
  • Directing telephone calls to the appropriate departments
  • Recording calls accurately on Salesforce
  • Liaising with clients regarding appointments
  • Maintaining client appointments and records
  • Sending daily appointment reminders
  • Supporting the administration of daily programmes and activities through Salesforce
  • Sorting and distributing incoming post
  • Managing petty cash and administering donations received through reception
  • Preparing regular written reports
  • Maintaining the daily stock of tea and coffee facilities
  • Completing other administrative duties as required

Skills and Experience

Applicants should have:

  • A minimum of three years’ experience in a similar role within a medical environment
  • Experience using Microsoft 365
  • An excellent and professional telephone manner
  • Strong planning and organisational skills
  • The ability to prioritise work and meet deadlines
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • The ability to work independently and use initiative
  • A flexible approach to work
  • The ability to work effectively as part of a team

Experience using Salesforce and knowledge of cancer and the issues that can affect people living with cancer are desirable.

Employee Benefits

Purple House offers:

  • An occupational pension scheme following successful completion of the probationary period
  • 21 days’ annual leave
  • Ongoing staff support and supervision
  • Support to manage the emotional impact of working with people affected by cancer and to help prevent emotional fatigue
  • Annual team-building days

Garda Vetting

Garda Vetting will be required for the successful candidate.

How to Apply

Please email your CV and cover letter, outlining your suitability for the role, to:

conor.oleary@purplehouse.ie

The closing date for applications is Friday, 16 October 2026 at 5.00pm.

Purple House Cancer Support is an Equal Opportunities Employer.